Frequently Asked Questions
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What is MyLMU?
MyLMU is the LMU faculty, student, and staff web portal. By logging into MyLMU, you can check your class schedule, access Canvas, view University announcements and news, retrieve important documents, register for classes, pay your fees, and more. This is a central location for all university information and should be checked frequently.
How do I access MyLMU?
MyLMU is located on the top right of the LMU homepage ( http://www.LMUnet.edu). Click the MyLMU link and enter your Username and Password.
What is my Username and Password?
Contact the LMU IS Helpdesk at 423.869.7411 or helpdesk@LMUnet.edu to obtain your LMU username and password.
What is Canvas?
Canvas is the web-based learning management system used at LMU. Canvas provides a mechanism to for students to receive class resources, submit assignments, view individual class grades, communicate with their instructor, and much more. View the Canvas page on the CTLE website or the Canvas Student Training on your Canvas Dashboard for more information.
I don't know how to use Canvas, can you help me?
Canvas has a very intuitive interface; do not be afraid to log in and explore!
Still, feeling stuck? Try the following:
- The CTLE offers a Canvas Student Training Course which is autopopulated on your Canvas Dashboard.
- The "Help" button on the left-hand Global Navigation Menu can be used to contact LMU staff for assistance and includes a link to many guides and videos.
- If you still cannot find what you are looking for or if you are encountering any errors or other technical issues, do not hesitate to contact the CTLE for training and assistance.
How do I access my LMU email?
LMU supports a web-based email client that can be accessed from any computer that has access to the Internet. The syntax for LMU student email addresses is firstname.lastname@LMUnet.edu. If two students have the same first and last name, a sequential number is added to the end of the last name, (ex.john.doe1@LMUnet.edu). We encourage our students to use their LMU email accounts for all communication during their tenure at LMU.
I prefer Gmail, do I still have to use my LMU student email account?
Yes. Students are required to use their LMU email accounts for all university communication during their tenure at LMU.
LMU Student Email Policy
"The official mode of communication at Lincoln Memorial University is via email at your Lincoln Memorial University account. In order for us to remain in contact with each other, all members of the community are expected to use due diligence in maintaining and checking their accounts for emails, normally on a daily basis. Failure to do so may result in adverse consequences" (Railsplitter Community Standards Guide).
What is Turnitin and how do I use it?
Turnitin is both a stand-alone website and a Canvas integrated application for plagiarism prevention and detection. Turnitin checks submitted papers again 20+ billion web pages, 220+ million student papers, and library databases and publications. The Turnitin "Originality Report" shows how much of the student's paper matches the content in the Turnitin databases and allows instructors to easily see how much of the paper is unoriginal.
Who should I contact if I have questions about Turnitin or need assistance?
For the SEWS/Writing Requirement and using Turnitin directly on the Turnitin.com website, contact the library.
For help using the Turnitin Canvas integration, contact the Chief Instructional Technologist.